Shipping policy
Shipping Policy – Iron Coyote
Here’s a clean, professional shipping policy template you can adapt for Iron Coyote or your Shopify store.
Shipping Policy
At Iron Coyote, we work hard to get your order packed and shipped as quickly as possible.
Processing Times
Orders are typically processed within 1–3 business days after payment is received.
During product launches, sales, holidays, or peak periods, processing times may be slightly longer.
You’ll receive a shipping confirmation email with tracking details once your order has been dispatched.
Domestic Shipping (Australia)
We currently ship Australia-wide using trusted carriers such as Australia Post and Sendle.
Standard Shipping
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Estimated delivery: 2–8 business days
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Flat rate calculated at checkout
Express Shipping
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Estimated delivery: 1–4 business days
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Available at checkout for eligible locations
Free Shipping
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Free standard shipping on Australian orders over $200 AUD
International Shipping
We ship to selected international destinations.
International shipping rates and delivery times are calculated at checkout based on destination and package weight.
Customers are responsible for any:
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import duties
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customs fees
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taxes charged by their country
Iron Coyote is not responsible for delays caused by customs processing.
Tracking
All shipped orders include tracking where available.
Once your order has been dispatched, you’ll receive tracking information via email.
Delivery Delays
While we do our best to meet estimated delivery times, delays can occasionally occur due to:
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carrier disruptions
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weather events
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customs processing
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high shipping volumes
We appreciate your patience and understanding.
Incorrect Addresses
Please ensure your shipping address is correct before placing your order.
Iron Coyote is not responsible for orders shipped to incorrectly entered addresses.
If you notice an error, contact us immediately at:
hello@ironcoyote.com.au
Lost or Damaged Parcels
If your parcel arrives damaged or appears lost in transit, contact us within 7 days of delivery (or expected delivery date) and we’ll help investigate with the shipping carrier.
Questions
For any shipping-related questions, contact us at:
or visit:
This structure follows common Australian ecommerce shipping practices and thresholds similar to other apparel brands. (Iron Apparel)