Terms of service

Iron Coyote — Terms and Conditions

Last updated: 11 May 2026

1. Introduction

Welcome to Iron Coyote (“we”, “us”, “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, products, services, digital content, and communications.

By accessing our website or engaging our services, you agree to comply with and be bound by these Terms. If you do not agree, you must not use our website or services.

2. Business Information

Iron Coyote operates in Australia.

For all enquiries, please contact:

Email: hello@ironcoyote.com.au
Website: https://ironcoyotejewelleryco.com

3. Services

Iron Coyote provides creative, digital, consulting, development, strategy, branding, marketing, and related professional services.

The scope, deliverables, timelines, and fees for any project will be outlined in a separate proposal, quote, statement of work, or agreement.

4. Eligibility

You must be at least 18 years old to use our services unless you have permission from a parent or legal guardian.

5. Quotes and Proposals

Quotes and proposals are valid for 30 days unless otherwise stated.

We reserve the right to revise pricing before a project is formally accepted.

6. Payments

6.1 Fees

Clients agree to pay all fees specified in invoices, proposals, or agreements.

6.2 Invoicing

Invoices are payable within the payment terms stated on the invoice.

6.3 Late Payments

Late payments may incur:

  • Suspension of services

  • Delay in project delivery

  • Recovery costs

  • Interest where permitted by law

6.4 Deposits

We may require an upfront deposit before commencing work.

Deposits are non-refundable unless otherwise agreed in writing.

7. Client Responsibilities

Clients agree to:

  • Provide accurate information

  • Supply required content and approvals promptly

  • Ensure they have rights to any materials supplied to us

  • Cooperate reasonably throughout the project

Delays caused by the client may impact timelines and costs.

8. Intellectual Property

8.1 Pre-Existing Materials

Each party retains ownership of intellectual property created prior to the project.

8.2 Project Deliverables

Unless otherwise agreed in writing:

  • Final deliverables become the client’s property after full payment

  • We retain ownership of concepts, drafts, source files, frameworks, tools, and methodologies not specifically transferred

  • We may showcase completed work in our portfolio and marketing materials unless agreed otherwise

8.3 Third-Party Assets

Third-party assets, software, fonts, plugins, stock imagery, and licensed materials remain subject to their own licence terms.

9. Revisions and Scope Changes

Projects include only the revisions or deliverables specified in the proposal.

Additional revisions or changes outside the agreed scope may incur additional fees.

10. Confidentiality

Both parties agree to keep confidential information private and not disclose it to third parties except as required by law.

11. Website Use

You agree not to:

  • Use the website unlawfully

  • Attempt unauthorised access to systems or data

  • Distribute malicious software

  • Copy or reproduce content without permission

  • Interfere with website functionality

We may restrict or terminate access where misuse occurs.

12. User Content

If you submit content to us, you grant us a non-exclusive licence to use, reproduce, and modify that content solely for the purpose of providing services.

You warrant that your content does not infringe any third-party rights.

13. Australian Consumer Law

Nothing in these Terms excludes rights or remedies that cannot be excluded under Australian Consumer Law.

Where permitted by law, our liability is limited to:

  • Re-supplying the services; or

  • Paying the cost of having the services supplied again.

14. Limitation of Liability

To the maximum extent permitted by law, Iron Coyote is not liable for:

  • Indirect or consequential loss

  • Loss of profits, revenue, data, or business opportunities

  • Delays caused by third parties

  • Website outages or interruptions

  • Security breaches outside our reasonable control

Our total liability arising from any claim is limited to the amount paid by the client for the relevant services.

15. Indemnity

You agree to indemnify and hold harmless Iron Coyote from claims, damages, liabilities, costs, and expenses arising from:

  • Your breach of these Terms

  • Materials you provide

  • Your misuse of our services or website

16. Termination

Either party may terminate services in writing.

Upon termination:

  • Outstanding invoices become immediately payable

  • Work completed up to termination remains billable

  • Access to services may cease

17. Privacy

Our collection and use of personal information is governed by our Privacy Policy.

18. Third-Party Services

We may use third-party providers, software, hosting platforms, or integrations.

We are not responsible for third-party systems, outages, policies, or actions.

19. Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control, including:

  • Natural disasters

  • Internet outages

  • Government actions

  • Power failures

  • Cybersecurity incidents

  • Labour disputes

20. Changes to These Terms

We may update these Terms from time to time.

Updated Terms become effective upon publication on our website.

21. Governing Law

These Terms are governed by the laws of Queensland, Australia.

Any disputes will be subject to the exclusive jurisdiction of the courts of Queensland.

22. Contact

For questions regarding these Terms, contact:

Iron Coyote
Email: hello@ironcoyote.com.au
Website: https://ironcoyotejewelleryco.com

Optional Clauses (Add If Relevant)

Subscription Services

Subscriptions automatically renew unless cancelled before the renewal date.

Digital Products

Due to the nature of digital products, refunds are not provided once access or download has occurred unless required by law.

AI-Generated Content

Where AI-assisted tools are used in the creation process:

  • Outputs may require human review and editing

  • We do not guarantee exclusivity of AI-generated concepts

  • Clients remain responsible for final approval and legal compliance

Hosting and Maintenance

Hosting, maintenance, and support services are provided on a best-effort basis unless governed by a separate SLA.

Marketing Results Disclaimer

We do not guarantee specific business, advertising, SEO, or marketing outcomes.